Terms of Partnership

Last Updated: February 2026

1. Introduction & Acceptance

These Terms of Partnership ("Terms") apply to all B2B quotes, bulk orders, custom branding services, and general business transactions between your organisation ("Client", "You") and DKM Sportswear ("DKM", "We", "Us"). By submitting a Request for Quote (RFQ), approving a digital mockup, or paying a deposit, you agree to be bound by these Terms.

2. Quotes, Minimums & Ordering

• Validity: Unless otherwise stated, all formal quotes provided by DKM are valid for fourteen (14) days from the date of issue. Prices are subject to change after this period due to fabric and logistical market fluctuations.
• Minimum Order Quantity (MOQ): Our standard MOQ for custom-branded corporate apparel is 50 units per style, unless a specialized executive gifting tier is agreed upon in writing.
• Order Confirmation: An order is only deemed confirmed, and production scheduled, once DKM receives the minimum required deposit and formal written approval of the digital artwork mockup.

3. Artwork, Branding & Intellectual Property

• Mockup Approval: DKM will provide a digital mockup or a physical pre-production sample detailing logo placement, size, and branding technique. The Client is solely responsible for verifying the accuracy of these proofs. DKM accepts no liability for errors (e.g., spelling, color matching) discovered after bulk production has commenced following your approval.
• Client IP: By submitting logos, brand guidelines, or specific designs to DKM, you warrant that your organisation holds the legal right and copyright to use said intellectual property. The Client agrees to indemnify DKM against any claims of trademark or copyright infringement arising from the use of provided assets.

4. Payment Terms

• Deposits: A non-refundable deposit of fifty percent (50%) of the total invoice value is required to secure fabric stock and initiate the production process.
• Balance: The remaining fifty percent (50%) balance must be cleared and reflect in DKM’s bank account prior to the final dispatch or collection of the goods.
• Purchase Orders: For approved corporate entities and government parastatals, an official Purchase Order (PO) may be accepted in lieu of an upfront deposit, subject to a credit review by our finance department. Standard payment terms on POs are strictly 30 days from the date of invoice.
• Currency: Invoices can be generated in Botswana Pula (BWP) or South African Rand (ZAR). The applicable currency will be defined during the quoting phase.

5. Production & Lead Times

Standard production lead times are typically 3 to 4 weeks from the date of final sample approval and deposit receipt. While DKM endeavors to meet all stated deadlines (especially for specific corporate events), lead times are estimates. DKM shall not be held liable for delays caused by circumstances beyond our control, including but not limited to fabric shortages, power outages, or cross-border customs delays.

6. Shipping, Customs & Delivery

• Delivery: We offer regional delivery across Botswana and South Africa. Delivery costs will be itemized on your quote.
• Risk of Loss: The risk of loss and title for products pass to you upon our delivery to the carrier, or upon your physical collection of the goods from our headquarters.
• Cross-Border Duties: For clients receiving goods outside of Botswana, any applicable import duties, local taxes, or customs clearance fees are the sole responsibility of the Client, unless specifically stated as "Delivered Duty Paid" (DDP) on the final invoice.

7. Returns & Defect Policy

Because our corporate apparel is custom-manufactured and branded with your specific corporate identity, we do not accept returns or offer refunds for "change of mind" or incorrect size selection by your employees.

If you receive defective or misprinted garments (where the final product substantially deviates from the approved pre-production sample), you must notify DKM in writing at [email protected] within seven (7) days of receiving the order. DKM will, at its sole discretion, either repair, replace, or credit the defective units.

8. Limitation of Liability

To the maximum extent permitted by applicable law, DKM’s total liability for any claim arising out of or relating to these Terms or the manufactured goods shall not exceed the total amount paid by the Client for the specific order giving rise to the claim. Under no circumstances shall DKM be liable for any indirect, incidental, or consequential damages, including loss of corporate revenue or reputational harm.

9. Contact Us

For any questions regarding these Terms, please contact our legal and administrative team: